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Intercounty Mercedes Truck & Van are looking for an experienced Service Advisor to work for our busy dealership based in Dunstable Intercounty Truck & Van Ltd has been a successful Mercedes-Benz franchise for 20 years, covering Northamptonshire, Cambridgeshire, Buckinghamshire and Bedfordshire with dedicated commercial vehicle dealerships to support our customer base. Our technicians, sales teams and back office support all share the same goal; to deliver an unrivalled customer experience, adding value through our products and services. Whether you run a single van or hundreds of trucks, Intercounty has the expertise across a diverse customer portfolio to offer the best service. As the Service Advisor, you will be responsible for: Greeting customers in a friendly, professional, and courteous manner Checking in vehicles, including entering customer and vehicle information on internal software Creating quotations for customer on repairs and works, ensuring the customer is happy Arranging vehicle pick up date, time method and location with the customer Monitoring repair and works status, keeping the customer up to date Explaining and handing over the repair and work details to the workshop team Performing visual inspections of vehicles before and after any works conducted To undertake general administrative duties to ensure the smooth flow of work within the Customer Service and Workshop teams As the Service Advisor, you will have the following: Experience in the automotive sector desirable Experience in a customer contact and customer support position General IT Skills including Microsoft Office Applications Excellent communication and interpersonal skills Enjoy working in a team environment Benefits: Company pension Cycle to work scheme Life insurance Wellness programme 26-28k At Ballyvesey Holdings your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please follow the link: https://privacy-policy/
Service Advisor Vacancy - Dunstable Salary: Up to £28,000 bonus (32k) Working hours: Monday to Friday, 40 hrs Ref: OC17864 My client is recruiting for an experienced Service Advisor to join their dealership in the Dunstable area. Fantastic benefits package that includes: Competitive starting salary Company pension scheme Service Advisor Role: This Service Advisor position entails dealing with the customer as they wish to book their vehicle into the workshop. Delivering high levels of customer service you will find their requirements and advise on cost, time scale and what exactly will happen The role is with a busy dealership that requires someone who can deal with the volumes while delivering a high standard of customer service Requirement: The right individual must have previous motor trade experience. We may consider someone from an independent garage who can show the knowledge, confidence and driven manner. Have a steady work history At least 2 years' experience working within the motor trade / car dealership as a Service Advisor Pinnacle or Kerridge experience is preferable but not essential. Having experience with some sort of dealership system. Looking for a confident, friendly and professional individual with a strong customer service background. All applications will be treated with the utmost confidentiality INDAS Consultant: Jason Evans Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.