HR GO recruitment are currently seeking a Financial Support Advisor to join my client based in Chester Business Park.
Assessing each customer's circumstance on a case-by-case basis to ensure the right outcome is achieved and where possible and affordable, negotiate a payment or an arrangement to bring the customer's agreement up to date as soon as possible.
You will communicate with customers who have failed to meet their contractual payments towards their Hire Purchase agreement.
Working on a hybrid basis, the Customer Service Advisor will work 37.5 hours a week, between the hours of 8am and 8pm Monday to Friday, 10am-2pm Saturday (on a rota).
Based within exceptional, modern offices, the Customer Service Advisor will be rewarded with 23 days' holiday, increasing with service to 30 days; quarterly staff awards and long service rewards; company events; free onsite parking; a healthcare cashback scheme; life assurance; and genuine career opportunities.
A fantastic opportunity for a Customer Service Advisor to join a progressive, innovative company with 25 years' industry leading experience.
Please note that due to the urgency of this role, preference will be given to candidates that are currently SC cleared, candidates that are willing to undergo the security clearance process will be considered however SC clearance is an essential requirement for this role.
You will be responsible for providing first and second line support, managing service requests, incidents, and problems, and contributing to the overall performance and cost-effectiveness of our technology solutions.
As an IT Service & Infrastructure Engineer, you will play a pivotal role in ensuring the smooth operation of our IT services and infrastructure.
You may currently be 1st, 2nd or 3rd Line Support.
Whatever your current level of experience, you will fit well within the team, and have the opportunity to continue to develop your skills further.
This is a great opportunity to join a growing firm where you will have the opportunity to develop a career, and uniquely have a say and share in the growth of the business.