Responsible for troubleshooting any technical issues that have been escalated through the helpdesk.
General
My client is looking for a 3rd Line Engineer to resolve complicated technical issues that have been escalated to from 1st and 2nd Line Engineers, while providing excellent customer service to clients throughout.
Training is something WhiteSpider strongly endorses and will be provided for all of the technologies supported, however, the ability for the analyst to quickly adapt to the first line operational processes and procedures is paramount.
WhiteSpider are an industry leading and multi-award-winning managed service provider who specialise in the design, implementation and support of large scale and complex Software Defined Infrastructure's.
WhiteSpider believes its success is down to its team, and as such skillsets are paramount.
Due to continued growth, they are now seeking to recruit a Technical Support Engineer to enhance its technical operations commitment to B2B and B2C end-users.
Our client is an established IT company that focusses on delivering Broadband and Wi-Fi services to the leisure industry throughout the UK, utilising a business model that has established itself as an acknowledged leading provider in this sector.
Offering £26,000 - £28,000 Basic Salary based at Harrogate Office.
At Leodis Stairlifts, we have an exciting opening for an experienced Technical Customer Support Coordinator to play a crucial role in the efficient operation of our office and the delivery of excellent customer service.
Leeds, LS27 7FE; Full time, permanent
To benefit from up to £35k a year, great company events, 25 days' holiday plus Bank Holidays, and a rewarding work environment - apply today!
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