In this customer facing/operational role you will be responsible for the management of the change of customer process, ensuring all allocated sites have appropriate terms of supply and any changes are recorded accurately.
Working as part of the Customer Data Change of Tenancy team, the role will interface between the Shared Service Centre (SSC) and the back-office operational teams to ensure our customers and partners receive the highest standard of service at all times and that performance levels are achieved.
Working as the Customer Service Advisor / Technical Sales Administrator you will join an integral team in a high volume, fast paced environment, providing technical sales support and quoting services to customers.
We have a fantastic new job opportunity for a Customer Service Advisor / Technical Sales Administrator who has experience within the steel processing/fabrication industry, a background within technical sales / sales administration / order processing or similar and excellent communication and organisational skills.
Customer Service Advisor / Technical Sales Administrator who has experience within the steel processing/fabrication industry, a background within technical sales / sales administration / order processing or similar and excellent communication and organisational skills is required for a well-established company based in Barnsley, South Yorkshire.
Posted by Inc Recruitment Direct • £18K/yr to £25K/yr
Immediate Availability - Start as a Sales Advisor
Put your sales and customer service skills to good use!
Join a friendly, fast growing sales advisor network and use your customer service skills; be rewarded with fantastic incentives which can include national travel, international travel and financial rewards.
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.
You will be required to
Understand, support and advise customers requiring a wide range of information, advice and guidance.
To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation.
Due to the continued and exciting growth of one of our clients, we are currently recruiting for a Customer Service Advisor for their growing team.
We are looking for candidates who have a passion for customer service that also have the ability to upsell additional company products and retain existing customers when coming to renew.