Working within the Technical Support team, this role will involve proactive investigation, fault finding, problem-solving, troubleshooting, and resolution of customer support requests via phone, email, chat, WhatsApp and tickets.
Everything about CSL is designed to keep our customers connected, secure and live.
Simplicity, service and reliability have been at the heart of everything we do since CSL was founded in 1996.
With a turnover more than £500M, and over 700 staff in the UK, they now seek a Customer Service Adviser.
£28,000 per annum, with an achievable £35,000 OTE
Our client is a leading and successful privately owned automotive network, operating over 30 sites across London, Essex, Hertfordshire, Suffolk, Buckinghamshire, Bedfordshire and Cambridgeshire, on behalf of the industry's biggest manufacturers.
My client provide fully managed single or multi-path solutions to connect any life, mission or business-critical IoT application
Activities will include 'in depth' analysis, design (both for high and lower-level solutions)
You will be involved in the design of networks, systems architecture as well as the development and integration of overall solutions, support of IT network infrastructure, Consultancy, network security to both internal and external customers.
Our client is a leading provider of vehicle leasing services across the UK.
As an award-winning business, they offer a fantastic set of benefits and opportunity for development.
With exciting commercial backing, they continue to deliver exponential growth year on year and are looking to growth and strengthen their hugely successful and motivated teams.
We're looking for someone who has a background in customer service, and who is already confident when speaking to customers over the phone and by email.
You'll be someone who already works well in a busy team environment and can adapt to changing situations and customer demands.
General
If you are someone who is passionate about providing excellent customer service, and getting it right, first time then we would welcome your application.