Role Summary: Our client is seeking a Technical Claims Handler to join their expanding team.
This role involves managing a technical caseload of professional indemnity claims, ensuring excellent service delivery to policyholders and precise reporting to insurers.
You will work directly under the Head of Claims, focusing on identifying information gaps, investigating claims, and guiding insureds and brokers towards optimal outcomes.
Assisting claimants from the incident's occurrence to the completion of repair work.
General
This position plays a pivotal role in operations, providing essential support to claimants and acting as a key liaison throughout the vehicle repair process.
We are currently seeking a dedicated individual to join my Insurance client's team in this full-time office based role, located close to Redhill Town Centre (15 minute walk).
You will be offering assistance to Senior Claims Advocates and Claims Manager as needed.
Maintaining continuous communication with claims colleagues, accounts, and other divisions within the business to ensure timely and accurate production of documentation and maintenance of systems and records.
Effectively managing workload and time to optimise efficiency and meet deadlines and targets.
Technical Consultant- Commercial Liability Direct Bromley & Manchester - Hybrid (1/2 days in the office) Full Time, Permanent Position Let's make the most of your talent.Join us as a Commercial Liability Direct Claims Consultant as part of our Large and Complex Loss Specialist Claims team, where you'll manage a variety of claims to resolution and shape excellence in claims handling.About usAt Direct Line Group, insurance is just the start.
Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance, and procurement, we're a customer-obsessed market powerhouse.
And we all work together to be brilliant for customers, every single day.It always feels good, helping people when they need it most.
Technical Consultant- Commercial Liability Direct Bromley & Manchester - Hybrid (1/2 days in the office) Full Time, Permanent Position Let's make the most of your talent.Join us as a Commercial Liability Direct Claims Consultant as part of our Large and Complex Loss Specialist Claims team, where you'll manage a variety of claims to resolution and shape excellence in claims handling.About usAt Direct Line Group, insurance is just the start.
Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance, and procurement, we're a customer-obsessed market powerhouse.
And we all work together to be brilliant for customers, every single day.It always feels good, helping people when they need it most.
The primary role is to provide technical oversight and to handle claims across Professional Indemnity and Financial Lines, EL and Lloyd's Specialty claims, in line with company claims handling guidelines.
You will apply your knowledge and experience to proactively manage claims through to settlement, including negotiation and management of complex claims matters.
This will require close collaboration with the TPA appointed to handle this book, dealing with claims above DA levels and ensuring the portfolio is handled efficiently and effectively in accordance with company principles.