_________________________
______________________
____________________
______________________
______________________
____________________
_____________________
______________________
____________________
____________________
A rapidly growing Insurance organisation, who are market leaders, are looking for an experienced Motor Claims Handler who can manage some of their largest claims, often of millions of pounds in value. To be able to confidently manage technically complex and often contentious claims of this value, you will already have experience of managing large losses over £100k on a regular basis. You will be a confident and skilled negotiator with a proactive approach to resolving Large Loss claims, efficiently and effectively. Also, you'll be able to communicate clearly with all parties to ensure that your Clients' interests are at the forefront of all you do. You'll be working in a strong, professional environment which will support your judgement and enable you to demonstrate your strong technical claims handling skills. This is a role that can be performed on a hybrid working basis, between your home and their office. The main responsibilities of the Large Loss Claims Handler role include: Investigate and resolve high value, complex, contentious and strategically important claims to ensure they are properly reserved and settled at optimum cost. Establishing how and why events occurred and the legal liabilities which may arise. Obtain all necessary evidence and relevant documentation including detailed statements from witnesses and other informative sources. Determine appropriate action for resolution of the case. Correspond with all parties to the case quickly and professionally. Control the progress of the case. Obtain medical or expert evidence and wage information where appropriate. Negotiate settlement where appropriate, in accordance with authority limits. Instruct and control defence solicitors, through to Trial if necessary. Ensure that costs are kept to a minimum. Provide structured feedback on any large loss claim outcome where wider technical benefit is identified. Act as a Technical Referral point to provide excellent claims handling advice, actively support the enhancement of the technical performance of the wider claims department Provide guidance and support to junior Claims Handlers through coaching To be successful as a Large Loss Claims Handler you will demonstrate: Strong Motor Claims Handling experience of cases with values of at least £100k Excellent communication and negotiation skills Methodical and accurate approach to work Strong attention to detail and natural problem solving abilities
A rapidly growing Insurance organisation is looking for an experienced Third Party Claims Handler with strong Credit Hire experience to be their leading expert in that field. Working in a highly professional environment you will be skilled at building rapport with customers whilst working quickly and efficiently, giving your customers and Clients the best possible Claims experience. You will demonstrate a strong and proactive approach to management of your own caseload and commitment to customer service. As an experienced Claims professional, your strong Credit Hire background will enable you to be the Credit Hire Champion for the Department. Key Responsibilities of the Claims Handler role include: Ownership of your allocation of Third Party claims, setting up and handling each case from first notification through to settlement Conducting investigation of claims where appropriate to obtain quantum and liability information in order to make appropriate policy and legal liability decisions Ensuring claims are settled within specific handling times and Customers are kept updated with the progression of their claim Using your technical Claims Handling experience in order to settle claims, minimising potential for increased costs and challenging the need for a vehicle where required Minimising the financial exposure to incoming Credit Hire and repair claims through investigation and negotiation skills Protecting the company against credit hire claims by gathering evidence, utilising case law and other resources to achieve the best possible outcome in line with business strategy Managing and promptly resolving all external and internal queries Building, developing and maintaining close working relationships with customers ensuring a consistently high standard of service is provided To be successful in the Claims Handler role you will need to demonstrate: Experience within Motor Claims and strong Credit Hire knowledge Strong customer service, communication and negotiation skills Methodical and accurate approach to work Strong attention to detail and natural problem solving abilities This is a hybrid role which will allow you the flexibility of working in the office and at home.