The Technical Records Administrator will report to the Maintenance Manager - Technical Support.
The Technical Records Administrator will have the responsibility for ensuring all of our clients documents and customer Technical records remain compliant with internal procedures, customers procedures and regulatory requirements.
A global technical company are looking for an experienced Technical Support Engineer to join their team on an initial 12 month assignment.
Technical Support Engineer (JavaScript)- Staines/Hybrid- 12 Months- £150-£200 per day
The successful candidate will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviours or to answer technical questions about the software and platform.
We are looking for a collaborative and dynamic IT Support Assistant to join our new IT team!
The desired candidate will provide groupwide operational IT, data and multi-media support.
The role will act as primary contact for day-to-day 'trouble shooting', data issues and system support requirements and as well as work collaboratively colleagues and suppliers to source, prepare, track and maintain IT equipment for the company including new joiners.
The Technical Records Administrator is responsible for ensuring that all the Aviation company and customer technical records comply with internal procedures, customer procedures, and regulatory requirements.
Key Skills: Experience working within a Part-145 MRO.
The successful candidate will be committed to providing first class customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates as well as direct telephone support.
Key Skills & Experience
2 - 4 years customer facing technical support experience.