The 2nd Line Support Engineer will work across various technologies and liaise across multiple business areas to support incidents, problems and requests.
The 2nd Line Support Engineer will have a salary up to £35,000, you'll monitor and maintain the organisation's desktop environment(s) in a technical support role.
The 2nd Line Support Engineer is responsible for answering IT requests via phone, email, live chat or instant message, explaining solutions in technical and non-technical terms.
This role is ideal for someone with an engineering background who is confident in reading and interpreting technical specifications and pre-production documents.
Job Description
Join a leading provider of precision engineered components, sealing technologies, and specialised surface coatings.
Our client, a well-established manufacturing company in Leeds, is seeking a skilled Technical Administrator to support their growing operations.
Offering a consultative and comprehensive approach, we provide our clients with the assurance they need to make us the digital partner of choice.
Our in-house team of Business Analysts, Project Managers and Software Developers are experts in creating and delivering software solutions for all of our customers.
Situated in Yorkshire and Liverpool, Blacklight Software are a forward-thinking Microsoft Gold Partner specialising in Microsoft solutions and bespoke software development.