Provide second-line support to end users, logging, monitoring, escalating, resolving IT queries, and providing first-line support during busy periods, holidays, and sickness cover.
The role
Responsibilities & Duties:.
Maintain and develop the functionality, understanding, and use of Company IT Solutions in a manner that best promotes the Company's purpose.
As a Technical Engineer/ 2nd Line Support , you will be responsible for providing technical assistance and support to internal users and clients in resolving complex IT issues.
Travel to various sites in your region, working closely with other IT teams to provide quality 2nd line IT support.
Maintain and update IT inventory, including hardware, software licenses, and equipment documentation.
Would you like to be involved in Europe's first integrated Lithium production facility?
The joint venture between Imerys and British Lithium
IBL have developed unique, patented technology for the sustainable recovery of battery grade lithium carbonate from micaceous granite, with the goal of building the world's first integrated lithium mine, beneficiation plant and refinery producing 20,000tpa of lithium carbonate - enough to support production in the UK of 350,000 electric vehicles per year.
Imerys British Lithium (IBL) is a joint venture between Imerys S.A. and Lithium Assets Ltd., formerly British Lithium, developing a world class micaceous lithium resource in Cornwall.
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