Our client the UK's leading designer, manufacturer, and installer of bespoke physical security products are looking for a Technical Support Advisor/Engineer to join them on a full time permanent basis.
We would like to clarify that this role does not entail any IT-related duties.
Additionally, it is important to note that this position is not field-based, meaning the responsibilities do not require physical presence outside of the designated workplace.
We have a fantastic new job opportunity for an Insulation Technician / Technical Advisor with previous experience providing technical advice on insulation products or similar work within the insulation industry, or good knowledge and understanding of construction methods, excellent interpersonal and communications skills.
Working as an Insulation Technician / Technical Advisor you will be working primarily in a small, tight knit UK sales team providing support to those sales colleagues as they strive to deliver a comprehensive service to customers in distribution, house builders, specifiers, installers and construction industries providing technical expertise to ensure the right product is sold for the application necessary.
Insulation Technician / Technical Advisor with previous experience providing technical advice on insulation products or similar work within the insulation industry, or good knowledge and understanding of construction methods, excellent interpersonal and communications skills is required for a home-based role for a well-established industrial manufacturing company.
As a 1st Line Technical Support Advisor, your primary responsibility is to provide prompt and efficient technical support to customers or end-users.
We are currently seeking an experienced 1st Line Technical Support Advisor to join an extremely reputable, family-run SME based in Hereford.
You will be the first point of contact for customers and Engineers seeking assistance with technical issues or inquiries, and you will play a crucial role in ensuring customer satisfaction and problem resolution.
We are absolutely thrilled to be working alongside our Award Winning Construction Manufacturing client as we look to recruit for a customer-focused Technical Services Advisor.
As our successful candidate you will be responsible for ensuring that all incoming technical enquiries are dealt with in a timely and professional manner.
You will be responsible for all aspects of technical support for clients around the UK, This will include installations, repairs and understaking new site surveys and reviews and will require overnight stays away from home and a full UK driving license for occasional use of the company vehicle/van.
Our client is a world class manufacturing business with a large, modern manufacturing site in Lewes, this role will require the succesful candidate to work off-site in client premises throughout the UK, and when not on site with clients you will work from the Head Office in Lewes.
This rile is not hybrid - when based in Lewes you will be working alongside the Sales, R&D and production staff to ensure total client satisfaction.
Positioned under the Enterprise Architect, the Technical Architect is responsible for consulting on, designing, and deploying technical solutions, while also guiding the evolution of technical architecture.
Your new role
The IT Technical Architect's role is pivotal in defining and delivering technical solutions that are innovative, cost-effective, and efficient.