The Technical Adviser is the key contact person between the clients Dealer network and the respective vehicle Manufacturers.
We are recruiting for a Technical Advisor in the Solihull area on a permanent basis.
This role requires a full and comprehensive understanding of their products, process, systems, automotive legislation and manufacturers policies and procedures.
We are looking to recruit for an Aftercare Technical Advisor the successful candidate will be responsible for dealing with after sales activities relating to product warranty and technical support.
To make accurate diagnoses of technical queries relating to warranty claims, product installations and commissioning to manage outcomes through to problem resolution.
The role
Support customers and service engineers in the swift resolution of product and system related technical enquiries or warranty claims by phone and email to agreed time scales and to the satisfaction of the end user.
This is a great opportunity to work within an enthusiastic and dynamic team to co-ordinate and participate in technical development activities across a range of Mission Planning Products and to help shape the future of the strategy of the Mission Planning & Control team.
Dynamic (hybrid) working: We trust our people to agree, within their teams, where and when they can be most effective.
Our Dynamic Working policy allows individuals flexibility around the hours they work and where they work.
We have a fantastic new job opportunity for an Insulation Technician / Technical Advisor with previous experience providing technical advice on insulation products or similar work within the insulation industry, or good knowledge and understanding of construction methods, excellent interpersonal and communications skills.
Working as an Insulation Technician / Technical Advisor you will be working primarily in a small, tight knit UK sales team providing support to those sales colleagues as they strive to deliver a comprehensive service to customers in distribution, house builders, specifiers, installers and construction industries providing technical expertise to ensure the right product is sold for the application necessary.
Insulation Technician / Technical Advisor with previous experience providing technical advice on insulation products or similar work within the insulation industry, or good knowledge and understanding of construction methods, excellent interpersonal and communications skills is required for a home-based role for a well-established industrial manufacturing company.
You will be responsible for pitching technical solutions, presenting software development options, and advising external organisations on the best technologies to meet their business objectives.
As a Solutions Consultant, you will play a critical role in driving the success of our client engagements by providing technical expertise and strategic guidance.
Your ability to translate complex technical concepts into clear, actionable recommendations will be key to your success.
We are looking for a Technical Support Advisor to become a valuable part of our client's close-knit team.
You're great with customers and you have a passion for digital technology and IT You're looking for a role that offers variety along with the opportunity to combine your customer service, problem-solving and technical skills.
You're looking to join a company where your efforts are valued and where you can visibly witness the meaningful impact you create, all within a supportive and collaborative work environment.