We are looking for an experienced Administrator for a 6-month temporary contract, working for a fantastic organisation, based just a few miles from Cambridge City Centre, with parking available!
The Helpdesk Coordinator is responsible for processes to manage reactive helpdesk calls and follow on works.
The dissemination of work orders to contractors, input to the consolidation of invoices and highlighting risk or remedial action recommended on engineers' reports.
Our client is a leading company in the service industry and they are currently seeking an Administrator / Coordinator to join their dynamic and supportive team.
Are you a highly organised and detail-oriented individual with a passion for providing exceptional customer service?
Key Responsibilities
Log and arrange service and breakdown work efficiently between the customer and engineer.
Assist the network and security manager in the administration and maintenance of the IT equipment through the support of the user population, HO application, desktop applications and underlying operating systems
12 MONTH FIXED TERM CONTRACT
Responsibilities
Responsible for maintaining and monitoring the network, telephony, server, storage, desktop operating systems and desktop applications.