Customer Support / Service Desk / Helpdesk Technician
Join our client's Helpdesk team as a Customer Support Technician and play a pivotal role in maintaining their commitment to exceptional customer service.
In this role, you'll leverage your technical expertise to manage faults and resolve remote cases efficiently.
As a Support Technician you will be responsible for supporting basic network tasks and configuring software, as the successful candidate develops in the role they will have opportunities to work on more complex tasks such as hardware planning, IT management and programming.
Our client based in the heart of Godalming is seeking an IT Support Technician to join their growing IT department.
Install, configure computer hardware (IP phones, mobile devices, workstations, peripherals etc.
Provide day to day hands on technical support on the Corporate and Customer managed IT infrastructure and projects.
Work as part of the IT team delivering a quality 24/7 service to internal users (both at HQ and remote users) as well as nominated customer gateways, servers and laptops.
Our client is seeking a good Administrator who can provide assistance in all activities of the Technical Department.
You will provide technical information and support to all internal and external areas of the business, ensure that all records are maintained and that information provided is up-to-date.
You will also ensure that you attain the highest level of product knowledge for all company products in order to provide total customer satisfaction.