Providing quick turnaround times, our repair centre oversees hundreds of device repairs on a monthly basis, and we set an extremely high standard of service for all mainstream makes and models, including Apple, Samsung, Microsoft, Dell, HP and Lenovo.
£25,000 - £30,000 D.O.E
To join us, we are actively seeking a self-motivated, efficient, and well organised individual with a keen eye for detail and progression, to join us as a Hardware Repair Technician.
The 2nd Line Support Engineer is responsible for answering IT requests via phone, email, live chat or instant message, explaining solutions in technical and non-technical terms.
The 2nd Line Support Engineer will work across various technologies and liaise across multiple business areas to support incidents, problems and requests.
The 2nd Line Support Engineer will have a salary up to £35,000, you'll monitor and maintain the organisation's desktop environment(s) in a technical support role.
You will possess a good knowledge of common computer applications, current PC operating systems and a range of IT hardware and software to provide basic advice and support.
Pyramid8 are recruiting for a global fast paced organisation for a Desktop Support Engineer.
We are after a self-motivated, organised and outgoing individual who can be the first line contact for IT Support for the group IT Systems.