Reed Talent Solutions are working in partnership with Fujitsu on the search for a Field Resource Controller at their Bracknell site.
What does a day in the life look like
Within this role you will be responsible for incident management.
This includes logging incidents, triaging an assignment, managing the resolution of an incident, and communicating with internal teams and 3rd parties to provide updates on the incident.
Reed Talent Solutions are working in partnership with Fujitsu on the search for a 1st Line Support Technician at their Bracknell site.
What is the purpose of the role
As a 1st Line Support Technician, you will be adding value to an existing technically diverse team of engineers, with a right 1st time attitude.
What does a day in the life look like
You will be liaising directly with on-site engineers to assist them resolving faults, triage of incidents to support a prompt resolution and be a key player in communications to the end customer.
Locations: Bracknell, Maidenhead, Windsor and Slough
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