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The principal responsibility of the Administrator is to work within the Service team and Administration team to ensure the efficient, cost-effective and smooth running of all service administration for Carers. You will be a core part of the service, supporting the team and their service users. Principle duties: Processing and managing new referrals into an online database and managing client records. Working closely with the Data Analyst to produce reports and ensure quality of data. Responding sensitively and professionally to queries from professionals, families and young people about co services Taking minutes of meetings, organise venues and catering where necessary. Playing an integral part in the organisation of summer activities program. Working closely with the comms team to produce newsletters, and publicity (including social media) Provide administrative support including but not limited to booking training, processing feedback and implementing systems. You must have an understanding of issues around data protection and confidentiality and an understanding of equal opportunities / excellent IT literacy Call Julie!
Application Support Analyst Application Support Analysts must live or be able to commute to the Cambridge office. The role is likely to be 3 days a week onsite. This is a permanent Application Support role. Application Support Consultants will need a good understanding of SQL, Windows Server, IIS, JavaScript, and Application/Software Support experience. Good knowledge of supporting a Learning management system (LMS), Learning & Development (L&D) or HR platform is desired. This Application Support role will suit someone who has a strong understanding in applications support / development including project work, technical specification, development, documentation, and testing. Key Skills: SQL Windows Server IIS HTML CSS JavaScript Software Development Lifecycle principles Exceptional customer support skills Desired skills: LMS/L&D or HR software support It is essential that all Application Support Analysts have first class communication skills - both written and verbal, great team working skills, well organised, show initiative, logical thinker, work to strict deadlines and work effectively under pressure. For more information please contact Charles Jenson Recruitment