Red Recruitment is recruiting a Customer Service Advisor to join a premier Contact Centre outsourcing business who are dedicated to delivering exceptional service to their clients.
This role is Monday - Friday on a temporary to permanent basis.
You will be joining the business during a period of fast growth, giving you lots of potential for opportunities and progression in the future.
We are looking for a Customer Service Advisor to join a busy team working onsite in Banbury on a six-month contract basis with full time hours (Monday - Friday).
Your primary focus will be the first point of contact for customers who have questions, concerns or issues with a product or service.
Each day will be different and offer a variety of tasks within the department, therefore you enjoy a role with variety, this could be the role for you!
Have strong organisation skills and ability to build strong customer relationships?
You'll be responsible for ensuring the services provided to customers is second to none; ensuring their orders and requirements are processed accurately and efficiently, whilst managing their expectations along the way.
Reed Oxford are delighted to be partnering with a client specialising in providing installation and maintenance of mechanical and electrical services, who are are currently seeking an Customer Care Advisor to join their team.
A brief overview of responsibilities include
Provide customer support, investigating and resolving issues first time wherever possible.
Answering calls in a professional and courteous manner with the aim of always delivering excellent customer service.