To provide desktop and remote support to users, maintain the service desk platform, software deployment, hardware configuration and provide excellent customer service.
Main Responsibilities
Triage incoming requests and incidents via email, telephone, self-service, ensuring appropriate resolutions or escalations to other teams.
The ideal candidate will have a strong background in developing and supporting customer and business requirements, with a focus on back-end application development.
Our immediate requirement is for an experienced Senior Onsite AV Engineer to be a key part of our London team, representing proAV and working onsite at a leading Global Asset Management Company, taking full responsibility for 2nd line break fix responsibilities within the London Headquarters.
One of many openings available at proAV (who have over 500 team members globally), this position is based within our end user's organisation in London who continue to invest in state-of-the-art technologies, services and training.
Role Overview
proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.
This client provides a world-class accelerated Enterprise Business Transformation approach for cloud-based solutions and shaping back-office practices so clients can make better, faster decisions, resulting in a quicker implementation and a faster path to Return on Investment.
As a Senior Oracle HCM Functional Consultant with this client you will get the opportunity to do much more than just packaged implementations.
Senior Oracle HCM Functional Consultants with experience of leading multiple Core HCM Cloud based implementations are required by this Tier 1 Management Consultancy as part of the continuing expansion of their teams who are providing class leading Technology and Organisational change solutions to the HR Operations of many of the leading FTSE 250 clients based across the UK.
Global client has a great opportunity for a Service Delivery Manager (with experience or an interest in cyber security) to be responsible for the successful running and further development of a predominately outsourced Security Operations Centre (SOC).
Package to @£83,000
Service Delivery Manager - Canary Wharf - London / 1 day per week office based - to £75,000 plus bonus to 13%, annual salary review to 10% and great benefits!
Procurement projects of new agents basis business expansion request.
General
Primary Job Responsibilities and Measurement
Project management of Ocean Network Express (Europe) Owned & Third-Party Agency Network to ensure it is fit for purpose, including Agency Contract Management and inter-department problem solving under supervision.
Global client has a great opportunity for a Cyber Security Service Delivery Manager to be responsible for the successful running and further development of a predominately outsourced Security Operations Centre (SOC).
Package to @£83,000
Cyber Security Service Delivery Manager - Canary Wharf - London / 1 day per week office based - to £75,000 plus bonus to 13%, annual salary review to 10% and great benefits!