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Our client, a leading business in the Financial Services industry is seeking a Trainee Underwriter to join them on a full-time, permanent basis. Due to growth our client is looking to add a Trainee Underwriter to their team, where you will be working with an experienced and knowledgeable team of Underwriters, being offered thorough training whilst being responsible for approving timely and accurate finance loan products to customers. This is the ideal role for someone with either Customer Service experience from a Retail or Hospitality background, or someone looking to transfer their experience in any field into the Financial Services industry. This is also ideal for someone leaving Education, looking for their first step into the Financial Services industry where all training will be provided. Due to the location of the office candidates are required to have access to their own vehicle and a driving license. Key Responsibilities: Underwrite referred deals to policy and mandate Make confident decisions in line with business rules and processes Investigate potential frauds, PEP and sanctions matches Keep paper and electronic filing up to date and in order Keep up to date with company products Key Experience: A minimum of 1 years' experience in a customer service or Admin / Retail / Hospitality role Excellent customer service skills, used to liaising with clients both face to face and over the phone Able to work at a fast pace in a varied environment Confident maintaining a high level of accuracy and attention to detail at all times Used to speak with colleagues and clients of all levels Able to work both independently and as part of a team, being the first point of contact for third parties and clients This is an excellent opportunity for a driven, enthusiastic and hungry candidate to join a thriving business as a Trainee Underwriter. You will be given full training in the role, whilst working with an experienced and knowledgeable team. CVs are being reviewed, so please apply now for immediate consideration.
Our client, a leading business in the Financial Services industry is seeking an Administrator to join them on a full-time, permanent basis. Due to growth our client is looking for an Administrator to join them on a permanent basis, providing a high level of administrative support to their internal Complaints department, ensuring all documentation and administration is completed correctly in line with FCA regulations and standards, meeting regulatory requirements. The ideal candidate will have a minimum of 1 years' experience in a similar Administration role, and will be a confident individual with a high level of accuracy and attention to detail applied to their work at all times. Due to the location of the office candidates are required to have access to their own vehicle. Key Responsibilities: Complete all administrative duties relating to customer queries and complaints Liaise with colleagues and clients over the phone, maintaining a high level of customer service at all times Ensure that all complaints and customer queries are handled with the highest levels of care Ensuring all work is compliant with FCA standards and regulations at all times Update internal databases and systems with accurate details and information Maintain a high level of confidentiality with all work Ensure filing is maintained and up to date at all times Support the team and management with any ad-hoc tasks where required Key Experience: A minimum of 1 years' experience in an Administration role Able to work both independently and as part of a team Meticulous attention to detail and a high degree of accuracy Confident liaising with colleagues and clients both over the phone and face to face Financial Services experience advantageous although not essential This is a fantastic opportunity for an Administrator with a minimum of 1 years' experience to join a thriving business who are leading their field, at an exciting time of growth. Due to the location of the office candidates will be required to have access to their own vehicle. Hybrid working will be an option up on successful passing of your probation.