The 2nd Line Support Engineer is responsible for answering IT requests via phone, email, live chat or instant message, explaining solutions in technical and non-technical terms.
The 2nd Line Support Engineer will work across various technologies and liaise across multiple business areas to support incidents, problems and requests.
The 2nd Line Support Engineer will have a salary up to £35,000, you'll monitor and maintain the organisation's desktop environment(s) in a technical support role.
I'm looking for a Software Developer who is looking for a rewarding career, whereby you can really help organisations make a difference who are perhaps less fortunate than the next.
Whether you are skilled within PHP or .Net, Python or C, your analytical mind alongside a willingness to work is what my client is looking for.
You will be working on projects to a high degree of quality, along with a friendly team who have a passion for problem solving.
We have an exciting opportunity for a Systems Support Officer to join us on a permanent basis.
Working as part of our busy service desk, you will provide comprehensive and efficient systems support to our colleagues across the business in relation to infrastructure, hardware desktops, devices and access requirements.
The service desk operates between 08:00 - 17:00 and the role is fully office based at our head office in Shipley.
Posted by Proactive Appointments • £220/day to £230/day
Expected Technical Experience
Microsoft Windows o/s (Windows 10) working knowledge of build, configuration and registry settings.
General
We are currently working in partnership with one of our biggest clients who are looking for an experienced Desktop Support Engineer to join them for an initial 6 month contract.
Apart from the technical skills below the KEY requirement is high quality customer service.
Posted by Page Personnel Secretarial & Business Support • £24K/yr to £24K/yr
Ideally some customer service experience required this could be from a range of backgrounds!
Page Personnel have just registered multiple new exciting Customer Service Advisor Positions in Leeds to work for a growing software business.
This would be an exceptional opportunity for someone looking to kick start their career with a business that will provide an excellent training programme and a fantastic structured career path!