In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviours or to answer technical questions about the organisations software and platform.
General
This client is a global software company that specialises in providing cloud-based solutions for workflow automation and digital transformation.
Our client, a global leader known for their innovative solutions and cutting-edge technology, is seeking a skilled Customer Support Engineer to join their talented team.
Join the world leader in voltage protection, power control, and energy saving in the electronics industry.
With a friendly and inclusive work environment, this is an exciting opportunity to make a difference in a rapidly growing industry.
This role provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.
This client is a global software company that specialises in providing cloud-based solutions for workflow automation and digital transformation.
Work with incredible global brands to design, develop, and maintain robust backend systems.
Join a business driven by a passion for its people and on a mission to be truly diverse.
Great benefits package including 25 days holiday, private healthcare, life insurance, and robust learning and development opportunities as well as a salary of up to £70,000.
Wehave an exciting opportunityavailable for a ITO Support Engineer to join one of the world's leading research Institutes at a crucial time in its evolution, and play a definitive role in shaping it for the future.
You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary from £30,000 with benefits, subject to skills and experience.
The ITO Support Engineer role
This role will report to the ITO Helpdesk Manager and will be based at the Francis Crick Institute to provide 1/2nd line support to over 3,000 users.