We are pleased to be supporting our Horley based client who are currently seeking a Customer Support Analyst to join their growing team on a 12 month fixed term contract.
This is a fantastic opportunity for someone with strong customer service experience and proficiency in Excel, as you'll be diving into data and spreadsheets regularly.
We are on the lookout for a Technical Support Advisor to join our well-established international client based in Camberley on an initial 6 month contract opportunity.
You will be responsible for resolving customer enquiries (from the dealer network and end users, as well as internal colleagues), by answering telephone calls, email and CRM cases, providing timely and accurate technical information.
This role not only offers immediate challenges and rewards but also the potential for a permanent position!
Role Overview: My client is seeking a meticulous and analytical Bonus & Commissions Analyst to join their dynamic team on a rolling contract basis.
This role is pivotal in ensuring the accuracy and integrity of their bonus and commission calculations, providing critical support to the sales and finance departments.
If you thrive in a fast-paced environment and have a keen eye for detail, I want to hear from you.
The successful candidate will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviours or to answer technical questions about the software and platform.
A global technical company are looking for an experienced Technical Support Engineer to join their team on an initial 12 month assignment.
Technical Support Engineer (JavaScript)- Staines/Hybrid- 12 Months- £150-£200 per day
The successful candidate will be committed to providing first class customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates as well as direct telephone support.
Key Skills & Experience
2 - 4 years customer facing technical support experience.
We are looking for an experienced IT Software Licence Analyst yo work on a hybrid basis - 2 days in the office.
We are working with one of our biggest customers who are a household name based in Surrey.
Job Role
Primarily responsible for carrying out the operational activities of the Software License Management team, which includes maintaining software catalogues, availability of the right software applications to right Business Units and taking precautionary steps to eliminate software past its due date.
Support Officer / Supported Housing Assistantwho has experience working in a customer facing role, preferably supporting vulnerable people with excellent communication and administrative skills is required to join a friendly team with a well-established company.
FULL TRAINING PROVIDED
You may not have experience in this sector, as the company recognise that transferrable skills and experience are just as valuable and full training is provided.
Demonstrated ability to troubleshoot difficult technical issues while keeping a professional demeanour.
Experience in one (or more) of the following; Email Infrastructure (POP3/IMAP, SMTP), Authentication & Authorisation Technologies (LDAP, SAML), Web Services (SOAP, REST), Data Extraction Technologies (JDBC, ODBC), Networking (HTTP, TCP/IP).
General
This is a customer-facing role and therefore it requires strong inter-personal skills in addition to strong technical skills.