We are working with an exciting client that is in their scale up' phase and looking to bring in a team of customer care agents in the coming months for ongoing temporary work.
Our client is a global D2C medicine platform across the UK, US and EU working with multiple healthcare brands.
This specific opportunity will sit within the weight loss brand with over 500,000 customers.
In addition to this, you are also looking at how contact is working in line with the Every Child Matters Agenda and this evidence needs to be compiled in a factual observation based report.
The role of a supervised contact facilitator is to observe the interaction between parent(s) and child(ren) under the care of the Local Authority, and private proceedings.
As a contact supervisor, you are there to accurately record progress the family are making and to look for evidence of this.