Posted by Fawkes and Reece • £24K/yr to £24,977.50/yr
We are working with a leading social housing contractor specialising in decarbonisation works seeking to add an experienced Quality Administrator to their team.
Are you an experienced Quality Administrator within Social Housing looking for a new challenge?
In your role as a Quality Administrator, you will be responsible for evidence population and lodgement preparation.
This will be across repairs, income, tenancy management and lettings and allocations in general needs, supported housing, home ownership and retirement living.
Here at Stonewater, we are now seeking a Customer Experience Coordinator to take ownership and responsibility for a range of complex enquiries, delivering excellent customer service and a first-time resolution.
You will be the point of expertise for the Customer Service Centre, highlighting training needs to the Customer Service Team Manager.