Posted by Hays Specialist Recruitment Limited • £400/day to £430/day
Our client is seeking additional IT Service Management support to enhance service delivery.
You will be responsible for supporting the successful delivery of services by resolving issues, steering customer-driven changes, and leading service delivery teams.
This opportunity involves two roles, each crucial for ensuring the quality, effectiveness, and efficiency of service delivery.
We are looking for a skilled and proactive Technical Support Officer to join our Service Desk team.
You will provide outstanding technical support for our software products, playing a vital role in ensuring smooth operations and delivering top-tier customer service.
As the Technical IT Product Support specialist, providingremotesupport,maintaining &monitoringsolutions and supporting Live Applications, escalating/ handing over to the internal DevOps and Development teams, if required.
Fully remote position
The Company & role
Specialist technology provider, providing Real Time solutions for transport management, utilising leading-edge technology, connecting people while reducing the harm done to the climate, delivering technology into complex operations to improve their performance and fuel efficiency.
Posted by Hays Specialist Recruitment Limited • £35K/yr to £40K/yr
Our client is seeking a dedicated Field Service Engineer to join their team on a permanent basis.The company supplies, services, repairs and replaces train doors on train stock across the country.
This role will involve travel to various sites around the country working on the replacement, upgrade, overhaul, and repair of orders.