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Berry Recruitment are NOW hiring for a committed and experienced Customer and Support Services Coordinator to work for a organisation in Abingdon, Oxfordshire. This role is being offered on a full time and permanent basis, Role: Customer and Support Services Coordinator Salary: £23,400 Per Annum Location: Abingdon, Oxfordshire Hours: Full-time (37.5 hours per week worked Monday to Friday 9:00 am - 5:30 pm) Key Responsibilities of the Customer and Support Service Coordinator: Respond to customer queries received by telephone, letter, and email, always providing a high standard of customer service. Process books, subscriptions and events orders received by post, telephone and online. Pack and post orders that require sending from the office. Process donations received by all forms, including web donations. Allocate payments received by BACS, cheque, or credit card. Conduct sales ledger reconciliations. Open and distribute the post. Assist in credit control. Manage office stock levels. Assist in processing of renewals and subscription releases. Order office and event stock. Circulate advance copies. Assist finance team with statements to account. Administrative support to the operations teams as required. About you: Previous experience delivering high levels of customer service. Excellent communication and interpersonal skills, high degree of confident on the phone. Proficiency in using Microsoft Office, order processing and accounts packages. Ability to work well under pressure and to multi-task. Excellent literacy and numeracy skills with a high level of accuracy and attention to detail. Reliable and consistent. Ability to work in a team with a flexible and positive attitude towards sharing tasks and workloads. Strong commitment to the aims of the organisation. No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!" For more information and to apply, contact the Oxford branch of Berry Recruitment - or click 'Apply Now' to submit your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
The Camden Society has an exciting opportunity available for a Team Coordinator to join our well-established and committed team in Abingdon/Didcot. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of £29,669.83 per annum. Who are we? The Camden Society is unique, we are led by people with a learning disability. Our vision is to promote that people with a learning disability can be leaders in society. About the role: As a Team Coordinator, you will implement The Camden Society's vision, values, policies, and procedures and will ensure the quality of support is always maintained and that it complies with regulatory requirements such as the Care Act 2014. You will be responsible for: Line management and supervision of support staff Support the day-to-day running of the support Assist with producing, maintaining, and managing the staff roster Lead and promote high quality outcome focused support Liaison with other people and professionals involved in the support Provide on call support and assistance when required What are the benefits available to our Team Coordinator? Annualised Hours guaranteed monthly salary for full and part-time roles regardless of shift patterns, plus overtime opportunities Flexible working hours for work life balance Immediate interview and quick start date (subject to pre-employment checks) 33 days Annual Leave including bank Holidays (pro Rata) Employee support line to support you and your family Free nationally accredited training, and the opportunity to earn a qualification and progress your career Contributory Pension Scheme Free DBS check Refer a friend and earn up to £300 Cycle to Work Scheme Well-being initiatives Access to Thousands of Retail Discounts including discounted Health Cash Plan An Employee Council that represents the views of staff about matters relating to work What do you need to become our Team Coordinator? Drivers Licence is preferred but not essential Experience of working with adults with learning disabilities and complex behaviour Knowledge of support planning, risk assessment and rota management Strong track record of achieving outcomes for individuals So if you have a passion for making a difference to people's lives, consider a career with Thera Group. Please click "apply" now to be considered as our Team Coordinator - we would like to hear from you! We reserve the right to close this advert before the closing deadline if we interview and offer the right candidate. We are an equal opportunities employer. Female/Male only qualifies under Paragraph 1, Schedule 9 of the Equality Act This role is exempt from the Rehabilitation of Offenders act 1974. For the purpose of this act, you must declare any convictions or cautions that you have received, including these that would otherwise be spent. This role is subject to a relevant DBS check should you be offered the position. Thera follows government guidance around vaccines and believe they are an effective way to support everyones safety. We would encourage you to take part in any vaccination programme recommended if you are working in Social Care Unfortunately, we are unable to offer sponsorships for international applicants, or candidates currently working in the UK on a sponsored visa as we are unable to assist with renewal upon expiry.
One of our brillant clients based in Henley-on-Thames are looking to bring an Customer Coordinator into their team. This is a Monday to Friday position, 100% office based. This is an exciting opportunity to join our Customer Relations team, in a role that offers excellent personal and career development opportunities for the right Main duties will include: Administration support which will include but not limited to providing prep for calls/meetings, updating training records using Excel, compiling proposal documents using Word and reviewing reports to be sent to clients. Contacting clients over the phone and via email to arrange calls for the Customer Relations Manager, gain feedback from training courses, book in services and assist with material orders. Taking relevant notes during team meetings and client calls. Working closely with other departments to assist with client needs. Who we are looking for: Relevant Administration/Office experience required Strong attention to detail and organisational skills Motivated team-player Ability to multi-task & prioritise workload Enthusiastic, can-do attitude with a willingness to learn new skills and processes