We are looking for an experienced Administrator / Coordinator where you will be responsible for onboarding customers to ensure a smooth transition and contractual obligations are met.
You will deal with all associated administrative tasks, which will include uploading contracts, organising Health & Safety protocols are completed, as well as sending all information to the clients including manuals.
The successful individual will need to be a friendly and confident communicator, whilst also being highly organised and methodical.
As Customer Service Coordinator, you will report into the Customer Service Manager, ensuring that customers are provided with the upmost level of customer service.
The KC Group are working with a leading Global Manufacturing company based In the Solihull area who are recruiting for a full-time permanent Customer Service Coordinator.
The role offers hybrid working and flexible hours across a 37.5 hour working week.
This is an excellent opportunity for an Administrator/ Coordinator with a minimum of 1-2 years office experience to join the team of a leading manufacturing company based in the West Bromwich area.
Company - Leading manufacturing company.
Duties include
To provide a contact point for customer and colleague queries, following up delivery schedules, identifying products required by the customer and ensuring queries are dealt with in a proactive and timely manner.
In this role you will be responsible for providing comprehensive administrative and operational support their Office Support division.
GRG are pleased to be working with a professional services organisation looking to recruit a Business Support Coordinator on a maternity cover contract.
You will play a vital role in ensuring the smooth execution of client services, maintaining high standards of professionalism, and contributing to the overall success of the premium business segment.
We're looking for a Customer Service Advisor to join a leading company!
Are you a highly organised individual with a passion for exceptional customer service?
As a pivotal part of the customer service operations, you'll be the first point of contact for a portfolio of clients, ensuring their queries and service led agreements are met with efficiency.
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels.
Carry out reminder calls to customers for appointments
This new and exciting role will involve constant collaboration between clients and internal stakeholders to essentially meet the needs of our client's customer base by delivering the right materials on time and organising fabrication works.
This is an internal office / warehouse-based role which involves a lot of communication, determination and drive to help push the business forward.
You will communicate with clients on a daily basis to ensure that our projects run smoothly, from receipt of order to final product delivery to the building site.
You are an experienced Customer Service Adviser / Administrator with advanced Excel skills.
In this autonomous, 12-month fixed term contract, you will be given the opportunity to make good use of your Vlook up, Pivot skills, along with making excellent use of your fantastic organisation and prioritisation skills!
Customer Service Assessment Coordinator - Hybrid
Benefits: Hybrid Working, Performance-Related Bonus, Pension, Life Assurance, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources.