Sellick Partnership are supporting a well-known Social Housing specialist based in Manchester to recruit a Customer Service Advisor to join their team.
Temporary - ongoing
Duties of the Customer Service Advisor role may include
Liaising with customers effectively to provide high levels of customer satisfaction and commercial success.
Posted by Perfect Fit People Recruitment • £25K/yr
Are you an experienced Customer Service specialist with experience of working within a fast moving enviroment?
Do you have strong IT skills, and excellent telephone manner and the ability to work with changing deadlines?
This hugely successful business is synonymous not only with providing a first-class service to their customers, but also committing to the wellbeing of their staff which continues to be demonstrated in both staff retention and feedback from staff.
A well-established insurance group who has a number of sites across the UK and are a well renowned Wheels Insurance specialist now seek to appoint a new Customer Service Advisor to join their Taxi Insurance team, based in Manchester (M12).
This position sits on in their customer service team, with the purpose of the role being to handle inbound customer enquiries and handling insurance mid term adjustments for Public and Private Hire insurance clients.
The role requires dealing with clients over the phone and via e-mail, as well as occasional face to face walk ins too, to ensure service targets are maximised, through the provision of efficient communication & negotiation skills.