The Service Support Officer is responsible for providing effective and efficient administrative support across the division, providing advice and system support across the children's services department.
The Service Support Officer must have the ability to deal with children, young people and families, who are facing difficulties and can sometimes present challenging behaviour, in a sensitive and professional manner adhering to health and safety and strict confidentiality procedures.
Their main responsibility is to provide reception desk services, ensuring excellent and quality customer care for all visitors and callers dealing appropriately with their query.
SES Water is a local water company dedicated to providing high-quality water and exceptional service to our customers.
With a rich history of serving the communities in the Southeast of England, we are committed to delivering a reliable and sustainable water supply, ensuring that our customers have access to safe and clean water every day.
The security officer is accountable to the Soft Services Team Leader/Soft Services Manager for the support and delivery of security within the site, however, on a day to day shift basis task allocation is from the Security Controllers.
Purpose of the Role
You will ensure exemplary standards of security and customer service are provided to the client and visitors to the site always.
To be responsible to the Service Delivery Manager, for the provision of administrative and support services to the Estate Services teams To create spreadsheets and databases relating to Estate Services functions; to input and extract information; to analyse the data and to provide written reports on findings.
Key responsibilities To ensure the Estate Services teams are provided with the highest levels of support in order to manage caretaking, Grounds Maintenance, Refuse and Recycling services, repairs and Health and Safety requirements on our estates.
To ensure the Estate Services teams are provided with the highest levels of support in order to manage caretaking, Grounds Maintenance, Refuse and Recycling services, repairs and Health and Safety requirements on our estates.