You will be responsible for ensuring there is accurate, consistent, timely and transparent reporting and accounting of service charges for all residents, across all tenures.
4Recruitment Services are seeking to assist our housing association client based in South London.
The role is very much a customer orientated role, dealing with any queries, complaints or challenges to any aspect of service charges that have been issued to leaseholders.
This role is initially for 6 months, but is likely to continue based on client demands.
An exciting opportunity has arisen for a number of Installation Engineers to work within a busy and well organised IT Provider on an ongoing contract basis.
This is a fantastic opportunity to join a financial and retail technology company to play a key role within the break-fix and repair of their clients' equipment.
We are delighted to be representing a Social Housing organisation based in South East England, who are looking to appoint a new Rent & Service Charge Officer on a initial three month interim assignment.
The client is looking for previous experience of rent and service charge processes and basic accounting principles.
This will be a full-time position offering hybrid working and are offering a competitive hourly rate.
To engage with potential customers at their doorstep, informing and educating them of Milk & More, to build awareness of the fantastic service we provide; positively and persuasively encouraging them to understand all the benefits we offer, research us further via our website, register as a potential customer and ultimately convert to using our service.
You will be required to travel to various across South East, South West, Midlands.
About Us
Working Days: shift patterns across Mon-Sat (5 over 6) working full or part time from 11am until 7pm.
As part of a team, take responsibility for front line delivery of advice on multiple service areas within the assigned cluster providing a coordinated, consistent, efficient and customer focussed service and achieving set access targets and ongoing improvements to the customer experience.
Provide first line advice , referrals and completion of payments and resolution of queries for customers across a wide range of Council service areas with primary attention to achieving a positive and personalised customer experience.
General
To represent the Council by providing the first point of contact with customers, providing advice and applying sound judgement in assessing their needs across all service areas and resolving their query directly or referring them where a detailed consultation is required.