The Customer Service Manager will be responsible for the effective management of the Customer Services team and the smooth running of its systems and functions.
A well-established business based in central Nottingham are looking for a Customer Service Manager to join their growing team.
Duties Include
Improving customer service experience, create engaged customers and facilitate organic growth.
OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services.
The company has a turnover of £1.5bn and operatesacross the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.
Hours per week: Monday to Friday - 08:30 - 16:30 - 40 hours per week
Ensuring all Service and/or support calls are processed correctly and ensure their timely completion within SLA
Working within a busy service department the service coodinator will be responsible for ensuring operational functions are carried out in an effective and efficient manner.
Responding to customers and assisting Service Engineers within the overall smooth operation of the department as well as:
Our People Services Team is part of the Group People Operations function, and provides payroll, ER and people support across all PIB Group businesses.
The People Services team provide people support to approximately 2,600 colleagues and Managers across the PIB Group, in a high volume, fast paced environment.
My client is looking for an experienced Customer Service Administrator to join the team.
Deal directly with customers either by telephone, electronically or via a customer portal and to provide best in class' service
A fantastic opportunity to join one of the UK's fastest growing, most innovative Fire and Security Companies, with over 20 years' experience within the industry.
My client is looking for an experienced Customer Service Administrator to join the team.
A fantastic opportunity to join an independent company, that are becoming industry experts in the design, installation, commissioning and maintenance of fire safety, fire suppression and security systems.
They now manage several fire and emergency systems for some of the UK largest hotel and pub chains.
We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services.
The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.
Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland.