Proactive engagement through wirtten, verbal and digital media will be and important aspect of the role to deliver high quality customer service to customers both internally and externally.
The Customer Service Officer (CSO) will take the lead in handling all contact on behalf of Surrey Highways including but not limited to enquiries, complaints and Freedom of Information requests and ensuring accurate record keeping.
Work Context
The Highways & Transport service within the Directorate is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets.
The Service Manager vacancy within Havering will be for an initial 3-6 months with potential for extension subject to internal circumstance and your performance.
Ackerman Pierce are looking to recruit a Service Manager - Looked after Childrens Team within the Social Care industry in Havering.
Responsibilities include
Manage and oversee staff to ensure effective delivery of services to children, young people, and their families.
The General Manager will be managerially accountable to the Director of Children's Services and will lead all aspects of the day-to-day operational management of the Children and Young People mental Health Community Services with a responsibility for ensuring good clinical outcomes across the range of services.
MAIN RESPONSIBILITIES OF THE POST
The post holder works in partnership with the Head of Nursing and Clinical Leads for Mental Health Children's Services to ensure the delivery of high-quality, cost-effective patient care within resources available.
Provide leadership with the Temporary Accommodation and Resettlement service and to manage one of three service area, including line management of staff delivering these services.
My client is currently looking for an experienced Temporary Accommodation Manager who can provide leadership within the Housing Solutions team and to manage one of five front line service areas, including line management of staff delivering front line services.
Responsible for the customer focussed, efficient and effective delivery of the services within the Temporary Accommodation and Resettlement service.
Our client who is the UK market leader in their industry are looking to recruit a Customer Service Advisor on a temp to perm basis.
In this role you would be supporting both new and existing customers with queries and provide ongoing support, this role requires someone with a positive attitude and a passion for providing an excellent service to all customers!
Duties
Dealing with a high volume of inbound and outbound calls.