The First Line Team Leader is responsible for leading the team of First Line Support Analysts.
The role is responsible for the completeness and accuracy of the Shift and On-Call patterns and the general wellbeing of the First Line Team as well as other team leadership duties as defined below.
You will act as the escalation point for the First Line Team, ensuring that the team who support our clients respond to all queries and issues within defined quality and within S.L.A.
We're looking for Customer Team Leaders to join our team at Co-op.
Closing date: 31-05-2024 Customer Team Leader Location: 12-14 Madrid Road, Guildford, GU2 7NT Pay: £13.32 per hour Contract: 16 hours per week regular overtime, 3 month temporary contract, part time Working pattern: varied shifts including early mornings (from 6am), afternoons, late evenings (until 10pm) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!)
You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales.
Closing date: 07-06-2024 Customer Team Leader Location: 82-84 Chessington Road, Ewell, KT19 9GG Pay: £13.32 per hour Contract: 16 hours per week regular overtime, permanent, part time Working pattern: Varied shifts including afternoons (From 2.00pm) late evenings (Until 10.00pm) and weekends, to be discussed at interview.
You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales.
Full, paid training provided You can now apply for this role using your mobile device (no CV needed!)
Proactive engagement through wirtten, verbal and digital media will be and important aspect of the role to deliver high quality customer service to customers both internally and externally.
The Customer Service Officer (CSO) will take the lead in handling all contact on behalf of Surrey Highways including but not limited to enquiries, complaints and Freedom of Information requests and ensuring accurate record keeping.
Work Context
The Highways & Transport service within the Directorate is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets.
Closing date: 06-06-2024 Customer Team Leader Location: 12-14 Madrid Road, Guildford, GU2 7NT Pay: £13.32 per hour Contract: 24 hours per week regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (From 6:00am), afternoons, late evenings (Until 10:00pm) and weekends, to be discussed at interview.
You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales.
Full, paid training provided You can now apply for this role using your mobile device (no CV needed!)
We're looking for Customer Team Leaders to join our team at Co-op.
Closing date: 04-06-2024 Customer Team Leader Location: 48 Woodbridge Hill, Guildford, GU2 9AB Pay: £13.32 per hour Contract: 20 hours per week regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!)
You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales.
Closing date: 27-05-2024 Customer Team Leader Location: 1 Marshal Parade; Coldharbour Road, Pyrford, Woking, GU22 8SW Pay: £13.32 per hour Contract: 20 hours per week regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (From 6:30am), afternoons, late evenings (Store Closing) and weekends, to be discussed at interview.
You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales.
Full, paid training provided You can now apply for this role using your mobile device (no CV needed!)