The First Line Team Leader is responsible for leading the team of First Line Support Analysts.
The role is responsible for the completeness and accuracy of the Shift and On-Call patterns and the general wellbeing of the First Line Team as well as other team leadership duties as defined below.
You will act as the escalation point for the First Line Team, ensuring that the team who support our clients respond to all queries and issues within defined quality and within S.L.A.
As the Team Leader you will oversee supervisors and domestics, take responsibility for staff and employee management, raise vacancies with the local housing team and manage budgets.
I am pleased to be working on a regional Team Leader role on behalf of a distinguished client who provide housing facilities across Scotland.
My client's priority is providing the highest level of service to their customers.
We're on the lookout for a dynamic individual to lead our exceptionally talented client support administrative team.
Join our vibrant team, where we believe in the power of people to drive success.
Picture yourself in a client-focused environment, where every day brings new challenges and opportunities for growth, where you'll inspire and motivate a talented group of individuals, fostering a culture of collaboration and excellence.
We're currently recruiting a dedicated Team Leader to help ensure the smooth running of the operations in Defence on a part time basis, contracted to 30 hours per week.
As a Team Leader, you will use your skills to maintain a high standard of quality work.
In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
We are currently on the look out for a Team Leader in the Adult & Community Services - Older People's Services division to make a real difference in the lives of service users.
About the Role
Are you a dedicated and compassionate professional looking to lead a team in providing exceptional care for older adults?
We're currently recruiting a dedicated Team Leader to help ensure the smooth running of the operations in Defence on a permanent casual basis, contracted to 0 hours per week.
As a Team Leader, you will use your skills to maintain a high standard of quality work.
In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
We are delighted to be partnered with our friendly, professional, large, very established and award winning client as they seek to recruit a Customer Services Team Leader to join their team within their modern offices in Haywards Heath.
Full time permanent role - office based during training period of around one month, then moving to 2 or 3 days in the office and the rest working from home - full IT equipment and set up provided.
This is an excellent opportunity to join a very established company where career opportunities are plentiful.