A Customer Service Representative (CSR) is the first point of contact for any customer who has a question or an issue with a product or service the company sells.
As a CSR, you'll play a crucial role in ensuring customer satisfaction and maintaining positive relationships with clients.
General
We are currently assisting a well-known brand in Durham, looking for a Customer Service Representative (CSR) to join their team!
About the Role: On behalf of our esteemed client, we are seeking a motivated and experienced Customer Service Representative to join their team on a temporary basis for maternity cover, with the potential for contract renewal.
This role is critical in ensuring the efficient handling of customer enquiries, providing accurate quotes, and maintaining excellent service standards through both phone and email communications.
Key Responsibilities
Respond promptly to customer enquiries via email and telephone.
This is a key role ensuring strong relationships are built with external customers, providing technical assistance
With quotations and specifications enabling you to deliver high levels of customer service across the globe.
Our client is a market-leading global provider of mission-critical flow control and instrumentation solutions for the industrial actuation and flow control markets.
Adecco UK Ltd are recruiting for a Customer Service Representative to work in a Business to Business environment providing support a PPE Company based in Melton.
My global pharmaceutical client, based in Berkshire, are looking for a Dutch Speaking Customer Service/Complaint Intake Analyst to join their team urgently initially on a 12-month basis.
Purpose
The Complaint Intake Analyst works to support PMQA through providing the initial triaging of complaints from all channels and serves as the first point of contact with the customer.