To provide a helpful, professional & efficient contact handling experience to all customers contacting the Customer Service Centre; across all contact channels, using the appropriate telephony system and social care case management system.
25 hours per week -
The shifts are Monday Friday 5:30pm 11:30pm and Sat/Sun 8am 11:30pm.
Posted by Source4 Personnel Solutions • £26K/yr to £27K/yr
General
Due to busy work loads the client is looking for someone to start asap and will be on a temp to perm basis
Our client is looking to recruit a customer support coordinator, this is a fully office-based role working within an engaging team.
Job Overview
Within this role you will be responsible for building long-lasting relationships with clients, delivering exceptional customer service, and maximising customer satisfaction while realising the full benefits of our service provisions.
SF Recruitment are currently recruiting for a Customer Service Advisor to work for a fantastic client of ours based in Annesley.
Due to a busy period approaching, our client is looking to bring on a couple of more Customer Service professionals to join their team on a temporary basis for the remainder of 2024.
The working days are Monday to Friday 9-5, although you must also be open to working Saturday and Sundays on alternative shift patterns in the future.