Our client specialising in importing and exporting products to International markets across the globe are looking for someone experienced in Customer Services in a Business to Business environment.
The role is 70% operational that includes order to completion and 30% customer liaison
They have experienced phenomenal growth and need your skills gained in the following;
Serve as lead point of contact for clients, answering questions, addressing concerns, finding solutions, communicating updates, and handling transactional sales opportunities.
General
A position has arisen for a full time German speaking Customer Account Coordinator for a large commercial organisation in Watford.
The position will build and maintain strong client relationships by serving as the lead point of contact for dedicated customers.
If you are someone who is passionate about providing excellent customer service, and getting it right, first time then we would welcome your application.
About you
We're looking for someone who has a background in customer service, and who is already confident when speaking to customers over the phone and by email.
You'll be someone who already works well in a busy team environment and can adapt to changing situations and customer demands.
From clarifying requirements to refining solutions and validating tech proposals, you'll be involved in every step of the process, ensuring our offerings meet and exceed customer expectations.
As a Solutions Architect with CSL, you'll be at the forefront of customer engagement, gathering their specifications and designing solutions that push boundaries and deliver real results.
Everything about CSL is designed to keep our customers connected, secure and live.