Ensuring quality and performance levels meet and exceed expectations on challenging service lines.
Work as key management figures with responsibility for the effective daily operations of their team including recruitment, onboarding, training and development activities.
Operate on the front line of service delivery within a busy 24/7 contact centre environment working with some of the countries well know charities as well as smaller key charity, government and 3rd sector organisations.
Reporting to the Business Support Manager you will support the effective operational delivery of membership and customer subscriptions processing, finance reconciliation, departmental administration support and audit to agreed performance goals.
We are looking for an experienced Business Support Administrator for an immediate start temporary assignment based in Cardiff Gate.
This will include
Processing new membership applications and re-instatements.
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.
You will be required to
To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation.
Understand, support and advise customers requiring a wide range of information, advice and guidance.
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.
You will be required to
To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation.
Understand, support and advise customers requiring a wide range of information, advice and guidance.
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.
You will be required to
To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation.
Understand, support and advise customers requiring a wide range of information, advice and guidance.
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.
You will be required to
To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation.
Understand, support and advise customers requiring a wide range of information, advice and guidance.
Role Overview: The company is seeking a full-time Service Co-ordinator to join their friendly team based in Cardiff.
About the Company: A leading UK company specializing in the installation and contract servicing of specialist building controls, including air-conditioning, heating, and cooling systems.
Known for its commitment to developing and supporting staff at all levels, this employer offers a dynamic and supportive work environment.
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.
You will be required to
To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation.
Understand, support and advise customers requiring a wide range of information, advice and guidance.