We are looking to recruit an Area Manager within our Supported Living Services across Warwickshire leading the services effectively and ensure that we are responsive to those we support in a caring and safe environment.
We are Eden Futures, and we deliver exceptional support services for people aged 18 and over who have learning disabilities, autism, mental ill health and associated complex needs.
This is a great time to join Eden Futures whilst we embark our journey for further growth.
Management of the helpdesk function, line management of team of helpdesk coordinators.
Managing the end to end process of reactive call management, including logging of the work, liaising with the operational teams, uploading of any relevant documentation, customer expectation management, communication with the customer through the journey, and closing the job in the system.
General
We are working with a leading facilities maintenance provider to recruit an experienced Facilities Helpdesk Manager to join and lead a team across various FM key accounts at their office in Kenilworth.
Here at Stonewater, we are now looking for a Customer Complaints Officer - HOS to join our Customer Relations Team, which delivers our customer complaints service and manages our relationship with the Housing Ombudsman Service (HOS).
As our Customer Complaints Officer -HOS, you will be crucial in helping us to us to improve the customer experience for all of our customers.