Our leading law firm client are looking to recruit an IT Support Engineer (O365, Exchange, Azure Active Directory, Intune) on a 6 months Fixed Term Contract basis to provide 1st line support for the firm, as part of the Service Support Team.
This is a great opportunity for someone at the start of their IT career, looking to get a foot in the door of an interesting and niche industry.
The team currently comprises 5 engineers and a trainer based across two sites.
Posted by Xact Placements Limited • £55K/yr to £65K/yr
General
Lead and manage my client's IT Service Desk, overseeing cloud platforms, IT infrastructure, software, and print devices for internal and external clients.
Ensure top-tier service delivery, meeting performance benchmarks, and exceeding customer expectations.
Key Responsibilities
Oversee incidents and requests, acting as the escalation point for critical issues.
The Support Analyst provides technical support for the business and for end user devices-both hardware/software including PCs, laptops, IP Telephones, and mobile devices.
2nd Line IT Support Candidate required for a leading firm in Reading, up to £45k office based
This is a fantastic opportunity for an IT Engineer who wants to elevate his career further.
The Support Analyst provides technical support for the business and for end user devices-both hardware/software including PCs, laptops, IP Telephones, and mobile devices.
Systems Administrator/3rd Line IT Support Candidate required for a leading firm in Reading, up to £45k office based
This is a fantastic opportunity for an IT Engineer who wants to elevate his career further.
Their expertise spans Facilities Services, Information Technology and Communication Services, and Energy Management Services.
Our client is dedicated to providing top-tier Facilities Infrastructure Services that empower organisations to focus on their core business activities.
They pride themselves on being "best-in-class," delivering on their promises, and maintaining a reputation for excellence.
We're looking for a motivated Digital Customer Service Team Manager to lead, develop, and inspire a team of Digital Customer Service Advisors in delivering outstanding service to our customers.
Lead a team of approximately 13 Digital Customer Service Advisors (CSAs), primarily handling customer interactions on social media, with occasional support on other channels such as voice.
Demonstrate exceptional communication and influence skills to inspire and guide the team, transforming complex or emotionally challenging situations into positive outcomes.