You will play a crucial part in managing a contract between our client and a third-party company supplying smart meters across the UK.
We are collaborating with a valued client to recruit a Customer Service Advisor for their Jeopardy Management team.
Initially a temporary position, this role offers the potential for a long-term opportunity based on your performance and ability to meet the role's requirements.
Role Overview: As a Technical Helpdesk Advisor, you will support a contract between our client and a third-party company providing smart meters across the UK.
Shorterm is assisting a key client in recruiting a Technical Helpdesk Advisor.
This full-time, temporary position has the potential to become long-term based on your performance and ability to meet the role's requirements.
This position involves managing bookings, answering customer queries, processing refunds, handling disruptions, and communicating important information to passengers.
Successful candidates will play a key role in providing exceptional customer service for our client's customers across all communication channels, including telephone, email, WhatsApp, and social media.
We have some brand new and fantastic opportunities with a leading Airline as they recruit for a number of Customer Engagement Representatives to join their home-based team, on an initial 6-month contract basis.
We have an excellent opportunity for a Pension Customer Support Agent to join a large pensions provider in Liverpool assisting customers with day to day enquires regarding their pension account.
You will handle up to 40 calls a day from valued customers and work to provide a positive experience with first time resolution.
As a Pension Customer Support Agent, you will be supporting pension account holders with day-to-day queries regarding their account and pension.
1st Line Support 6 - Month Contract Hybrid - Liverpool
The successful 1st Line Support will have solid previous experience in IT Support within a Microsoft environment, and will be committed to delivering excellent customer service.
VIQU have partnered with a top accountancy firm who are seeking a 1st Line Support contractor to provide some additional BAU support to their client-facing Service Desk.