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We have an exciting opportunity to join our Jaguar Land Rover Volvo Divisional team, part of the Sytner Group! At Sytner we are continually moving forward and as part of our continued growth in Aftersales we have an opportunity for a Divisional Service Development Manager to join our JLRV division. If you are an experienced Aftersales Manager looking to progress your career, or a Group Aftersales Manager wanting to join one of the largest Motor Retailers in the UK, then we could have the perfect role for you. In the role of Divisional Service Development Manager, you will help deliver our Aftersales strategy, ensuring capacity for growth and driving performance. As well, you will play a key role in developing a strong link between our Retailers and Jaguar Land Rover and Volvo working alongside them on the development and delivery of their strategic goals. You will have significant operational engagement with the Aftersales Management team who will rely on you for support, coaching and direction. As such, the successful candidate will be able to demonstrate their ability to lead and develop the capability of individuals and of a wider management team. Developing a high-performance culture and team will be your primary leadership objective. Reporting directly to our Divisional Aftersales Director, this role forms part of our wider divisional team who together set and drive the direction and strategy for the retailer network. Within this role you will provide your teams with expert aftersales support, and take the lead in relation to reviewing technological changes and manufacturer initiatives, in relation to their impact on the division's operational performance and to maximise the opportunity they present. We are looking for you to be able to demonstrate a successful track record in the Aftersales arena, ideally within a franchised Motor Retailer. You must be steadfastly client focused and be able to develop and deliver tactics that deliver long-term client relationships. You will be expected to drive the business forward by motivating your teams across the Division to maximise performance and client satisfaction. You will be able to demonstrate that you share our company values and possess strong leadership, communication, and organisational skills. Given the geographical scope of the Division, the successful applicant should expect to be required to stay away from home for business purposes on a weekly basis. In return, we will provide you with a competitive package and access to a range of benefits including our Pension Scheme, company car, private medical insurance and on-going training and progression opportunities. If you want to help make our mission a reality and enjoy a role that offers challenge, and the opportunity to work with sector leading brands, then this could be the ideal opportunity for you. You will have the benefit of a strong and supportive leadership team around you and will be joining the most progressive team in the industry. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on... We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Insight Executive Group are delighted to be working on Deputy Head of FM role for a leading multi-national FM service provider working on their justice contract, working in a prison environment. The role is based in Leicester, is a permanent role and is paying up to £40k base salary with up to an additional £4k available depending on additional responsibilities and qualifications. The client is looking a candidate with a strong Hard FM background with an electrical bias. The Deputy Head of FM will be responsible for the day-to-day organisation of work and the allocation of tasks, the tracking of work progress, stock management, and ensuring that planned and reactive maintenance plans meet the needs of both the operational demands of the establishment as well as the contractual requirements set by the customer. The successful Deputy Head of FM will be responsible for: assisting in the development of maintenance plans that ensure that the establishment is safe and compliant both with statutory requirements and with the requirements of the contract planning programme maintenance activities according to the SFG20 programme held in the CAFM system and prioritising work in a hierarchy of safety, compliance, and contractual requirements ensure work is allocated according to the demands of the maintenance plan to trades staff daily track, monitor and manage the progress of work and the productivity of staff to delivering the daily work plan ensure that tools and equipment are regularly inspected and are used in accordance with manufacturer's specifications oversee the work of contractors and ensure that they are behaving in a manner consistent with the risk assessments and method statements and that their work quality is regularly assessed and audited act as an Approved Person for one or more of HV/LV electrical work (where qualified), pressure systems, confined spaces, work at height, and hot works administer leave, sickness absence, expenses, and overtime in line with Serco policy deputise for the Head of Facilities in their absence in dealing with staff management and development The successful Deputy Head of FM will be able to demonstrate: holding a qualification as either an Approved Electrician (JIB) with 17th edition or with HVAC qualifications including COCN1, ICPN1TCP1, CDGA1, CIGA1, BMP1 qualification in the Control of Legionella experience of managing HVAC systems using a BMS (Trend or Honeywell being an advantage) qualified as an Approved Person for permitted work and understanding of how to control contractors experience of managing diverse teams of qualified, skilled, and semi-skilled staff experience of managing workflow and supervising work to achieve desired outcomes in terms of quality and productivity experience in a variety of mechanical and electrical systems and fault finding and diagnosis of common faults and rectifying them If you match the above criteria and are interested in the role, please send your CV through for a chat about the role - many thanks!