A driven Customer Service Manager is required to join a really successful local organisation, manage their customer service team and develop strong business relationships with major clients.
£37,500 Pension Parking
Some of your duties will include
Overseeing the smooth running of the customer service function and managing a team of Customer Service Assistants.
We are looking for a good customer service person able to deal with the process from start to finish
Please note this role is a hybrid role based in Hayes Middlesex and as you can see a full job description and we need to see a similar job description on your cv
Please note I need the below in your spec if you have done this and also we can not have any gaps in your cv if you have any please fill in what you have done even if it is looking for work
Our client, a dedicated group travel service offering superior service level that customers recognise time after time provide the highest quality of coaches, experienced, reliable, and helpful drivers, and a range of services that meet all their clients' expectations are seeking a operations manager to join their team.
Key Responsibilities
Supervisory responsibility for Operation Duty Managers including mentoring, offering operational procedure solutions.
To assist in the planning, direction, and coordination of the day-to-day operations of the organisation by handling logistics and supervising employees to ensure the service promises are always delivered.
Reporting into the Operations Manager, the Area Manager is responsible for delivering Service User centred care; through the efficient operational management of a small cluster of CQC Regulated Learning Disablities Centre's (typically 6 six service users in each home) and staff (including Line Managers) allocated to them; in accordance with company processes and procedures.
Undertake the work planning function for a group of maintenance operatives utilising a range of IT systems to ensure that all appointed jobs are carried out on time and that there is effective communications with customers.
Our client is the UK's leading residential property service provider, caring for 330,000 homes in England, Wales and Scotland, across 5,800 developments.
Profile
As Development Manager you will contribute to our vision of being the UK's favourite residential property manager by:.
DK are working with an international logistics organisation who are looking for someone to manage the day to day customer service communication activities for one of their luxury clients.
You'll oversee email communication, maintain open channels between operational teams, and ensure smooth administration and customer service.
Key Responsibilities
Monitor and manage shared mailboxes, responding to and organising inbound emails.
This role will sit within the service side of the company and you will be responsible for a variety of tasks, including overseeing a team of 8 Administrators.
Advanced Excel skills is a must, as well as the ability to come in and really hit the ground running with supporting the Service Manager, in order to drive the department forward as the company continues to grow.
A newly created opportunity has become available within an amazing local business.