Co-lead meetings with external entities and internal teams to discuss service issues, progress, and outcomes.
You will ensure compliance with standards and regulations related to service provision, including SLA adherence and maintaining quality standards.
Collaborate with the operations manager to address concerns and issues that may impact customer experience, while working together to build and maintain high-performing team and to foster a positive working environment.
Pembrook Resourcing are currently seeking a Parts Manager to join their client's aftersales department, as a Parts Manager you will play a key role, ensuring the parts department runs smoothly and efficiently.
Essential Requirements -
You will possess excellent technical knowledge gained in the retail motor industry, as well as previous management experience in a similar role.
- Pharmaceutical construction experience OR Hospital/Healthcare construction experience.
General
I am currently working with a client who are looking to bring on board a Building Services Manager on a contract basis, for a Pharmaceutical/Healthcare project in Oxford.
We are currently seeking a permanent Reception Manager who will be responsible to lead the Lodges in ensuring administrative and hospitality functions are efficiently performed.
Planet Recruitment are proud to be working with our well-established client in the city centre of Oxford.
Main responsibilities
Recruit, train and manage Lodge staff to provide efficient cost-effective customer service, develop teams, individuals and self to enhance performance and effective working relationships.
Planet Recruitment are proud to be working with our well-established client in Cowley, Oxfordshire who are seeking a new permanent member of their customer services team.
Main responsibilities
First port of call for all Customer enquiries by phone/email/HubSpot - response time same day for all issues unless otherwise escalated.