Situated within the Managed Services Department, which falls under the parent Professional Services Department, this role holds significant management impact, focusing on creating enthusiastic customers and driving them towards customer success.
CPS is working with a leading IT technology consulting business in search of a Service Delivery Manager to join their rapidly expanding team based in Cardiff.
Ensuring quality and performance levels meet and exceed expectations on challenging service lines.
Work as key management figures with responsibility for the effective daily operations of their team including recruitment, onboarding, training and development activities.
Operate on the front line of service delivery within a busy 24/7 contact centre environment working with some of the countries well know charities as well as smaller key charity, government and 3rd sector organisations.
Our client, a rapidly growing facilities management company, is recruiting a Facilities Manager, for acreative and uniqueretaildestination in central Cardiff.
We are looking for anAssistantFM, looking to step up or a more experienced candidate.
The location includes independentshops, bars, restaurants and other businesses - from bistros, wine bars and delis to fashion designers, hair stylists, and artists.