Posted by Central Employment Agency (North East) Limited • £40K/yr to £45K/yr
This role is critical to ensuring the smooth delivery of services to our clients and will act as the main point of escalation for both the account management and customer service teams.
The ideal candidate will be an exceptional people leader with a strong focus on personnel management, client satisfaction, and operational efficiency.
Central Employment is proud to partner with one of the UK's fastest-growing fulfilment companies with their Head Office in Gateshead.
An exciting opportunity has arisen to join a busy Dealership as a Service Advisor in Gateshead on a temporary basis
Previous experience in a Service Advisor position is essential, as you will be the first point of contact for the Service Department and as such you need to have an excellent level of communication and presentation.
Hourly rate between £18.00 and £20.00 per hour - 45 hours per week
We're looking for dedicated Customer Service Officers to join Fleet My New Car at Northumbria Manufacturing Hub based in Northumberland.
You will report directly to the Assistant Commercial Team Manager and handle all incoming queries relating to the provision of lease cars for public sector organisations.
Are you looking for a new and exciting Contact Centre opportunity?
Posted by Simple Recruitment Solutions Limited • £30K/yr to £40K/yr
Job Overview
Our client is looking for a Lettings Manager who will be responsible for overseeing the entire lettings process, ensuring the delivery of exceptional service to landlords and tenants.
The Lettings Manager will play a crucial role in driving the growth and success of the lettings department through effective management, strategic planning, and outstanding customer service.
We are looking for a team of experienced Full time Inbound Telephone Customer Service Specialists to join our TP family for one of our government campaigns.
If you said yes to these questions then this challenging yet rewarding role is for you.
Would you like to make a difference to someone's life
Are you driven to serve a real purpose, helping people as we face the terrible hardships and difficulties of the cost of living crisis?
Log and manage all telephone and email inquiries and complaints efficiently throughout the case lifecycle, ensuring adherence to service level agreements (SLAs) and following call flow and escalation procedures.
Process customer orders accurately and promptly to meet export, warehouse, and delivery deadlines.
Assist customers in making purchasing decisions by providing relevant information and guidance.
In this role you will take leadership of planning and customer service activities to ensure timely and cost-effective material planning, scheduling and inventory control.
This is an excellent opportunity to work for a global engineering company as a Planning Manager.
Main duties and responsibilities
Ensure a safe and secure working environment for all employees.
As a Store Manager, your role as 'shopkeeper' means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority.
You'll lead your team to ensure the store is a great place for people to work and shop!
Reporting to the Area Manager you will be responsible for
Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand.
Reporting to the Senior supply chain manager, this role takes leadership of planning and customer service activities to ensure timely and cost effective material planning, scheduling and inventory control, aligning planning with inventory management
We are thrilled to be supporting an established North east manufacturer in their search for a Materials Planning Manager to lead the production planning and customer service team.
Some of the key deliverables are
Lead and manage all planning activities including works order creation, scheduling and planning controls best practice.