Our Service Delivery Manager will be responsible for overseeing the delivery of services to our clients, ensuring high levels of customer satisfaction.
About the role
Your key tasks and responsibilities will include
Leading the team to deliver an outstanding service, ensuring client expectations are always met or exceeded.
The Service Desk Manager has responsibility for the management of the IT Service Desk function which includes a desk-based Service Desk team, an Administrative Team and remote Field Service Engineers.
Robert Half are working with a growing business services organisation in the Bristol area as they continue to build their IT Service Operations function.
The role is supported by Team Leaders who will manage the day-to-day workload of the Service Desk and Field Service Engineers.
One of our financial services clients are currently looking for an IT Service Manager to come on board to establish a Service Level Management Framework and lead that particular Management Function within the SIAM.
Due to the nature of the role, you will need to have the following experience to be considered.
This is part of a potential wider programme around strategic supplier partnership framework for the wider business.
We have an exciting opportunity which has arisen for a Service Manager to join our largest dealer group.
Within this role you shall be responsible for overseeing the service department within the depot, providing support and assistance with the aid of the Workshop Controller.
This is a hands-on role ideal for someone with previous experience in managing people.
An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world.We work with the companies that are Britain's economic engine ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them.We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department.
They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting.
Join their team as a Customer Service Manager and be part of their success story!
If you are passionate about delivering exceptional service customers.
We have an exciting opportunity to join a leading provider in their industry, they pride themselves on building strong relationships and ensuring customer satisfaction.
Service management (SC/NPPV3/CTC) consultant; Inside IR35
Day Rate: On request (Request made by end client)
My client currently is a supplier into a London based Law Enforcement agency, supplying a full PMO team solution working on a Digital transformation programme.
Leads the continuous service improvement lifecycle of the IT Service Management framework to ensure IT delivers a consistently high level of service across the UK business
Based at our office in Macclesfield, you will have responsibility for the management and leadership of an IT service delivery team of 5 people that provisions IT Services and offer all levels of support to internal clients based at Elior UK Head Offices and remote Elior UK trading sites/restaurants