You should be an action-taking, perfectly-comfortable-working-solo, kind and dedicated person who takes the role of making and keeping customers happy VERY seriously.
Firstly, you're a fantastic Communicator with real empathy for those around you and the problems they have.
Are YOU the Customer Service Leading Superhero We're Looking For
This is a key role with a focus on retaining customers at the cancel/renewal stage, handling potential objects and providing excellent customer service.
R13 are currently working alongside a fantastic company, who are looking for a highly organised individual to join them as a Customer Retention Advisor.
Are you looking for a new opportunity, to work within a reputable, award-winning business management organisation?
Job Vacancy: Multilingual Customer Service Professional
The Role: As a Customer Service Professional, you will be the first point of contact for our customers, providing support and delivering a superior service experience.
Our client is a dynamic and fashion-forward brand, known for our innovative designs and commitment to exceptional customer service are expanding their global presence, seeking a passionate and multilingual Customer Service Professional to join their team.
The Role: As a Customer Service Professional, you will be the first point of contact for our customers, providing support and delivering a superior service experience.
Our client is a dynamic and fashion-forward brand, known for our innovative designs and commitment to exceptional customer service are expanding their global presence, seeking a passionate Customer Service Professional to join their team.
The role will involves speaking with customers on the telephone, organising diaries, logging correspondence, some data inputting updating systems, obtaining and authorising quotes, attending meetings and much more.
The company are long established and successful and are seeking a new team member to manage and deliver their administration process for their clients.
We are recruiting for an excellent role based with our client in Norwich.
To work collaboratively with internal and external stakeholders/customers to understand the business requirements for configurations and implementation.
To bridge communications between internal and external stakeholders/customers and internal delivery teams to ensure the requirements are translated correctly into configuration or system changes.
This includes gathering the information required to inform and prepare user stories.