We seek someone with strong service management, Change management, and Service Now experience.
Someone with strong experience in Jira, Compliance, Risk Management, ServiceNow, Power BI, Stakeholder Management, Data Analytics, Transition, and Project Management.
We have a brilliant opportunity for a Consultant to join my client's Managed Services team with a Global SaaS Organisation.
Job Overview
Working in a small but growing team, you will be responsible for a variety of tasks including system administration, configuration, general troubleshooting and knowledge transfer for the organisation's Managed Service customers.
The role requires deep product knowledge and expertise, with excellent internal and customer-facing communication skills.
Service Delivery Manager required by one of the fastest growing SME IT Service Providers in the UK (50% headcount grown in the past two years).
Core areas of expertise are IT consultancy, Support and Cloud service provision (primarily Microsoft stack), to SME's in the Accountancy and Professional Services sector.
The business comprises circa 100 employees across 3 sites, delivering IT and Consulting services to businesses across London and the South.
A growing client of ours are seeking an experienced customer care consultant to join their small but growing team, where you will be providing both first and second line support for customers.
You will be taking full ownership and responsibilities for delivering services to their customer base in line with agreed SLA's, and you will receive full training on the specific software product, as well as the market that it is used within.
You will also have the opportunity to work within wider projects throughout the business unit.
One of our financial services clients are currently looking for an IT Service Manager to come on board to establish a Service Level Management Framework and lead that particular Management Function within the SIAM.
Due to the nature of the role, you will need to have the following experience to be considered.
This is part of a potential wider programme around strategic supplier partnership framework for the wider business.
Pembrook Resourcing are currently recruiting on behalf of their client a service reception manager, this role would be an excellent move for a service advisor looking for progression in their career!
Responsible for managing the Service front of house area
Bridge Recruitment have an exciting opportunity for a Contracts Manager to join the Team of one of our clients, an innovative company providing a wide range of cleaning services to the commercial, education, hospitality, leisure and construction sectors.
As Contracts Manager, you will be required to focus on their ongoing contract, with the aim to renew next year.
Looking for either a recent graduate with some phones-based customer interaction behind them, or someone with a solid amount of phones-based customer experience.
This company is known for developing people and giving them a chance to break into the UK's biggest sector, with the most opportunity.
WFH: Working week is 3-4 days office, 1-2 days WFH.